Raya Contact Center provides a variety of non-voice Call Center and BPO services that enhance the customer relationship management along with your day to day interactions with your customers through a proven track record with our expertise in outsourcing services across all our sites in Cairo, Dubai, Hurghada, and Warsaw.

 

Data Management

               Focusing mainly on low- to medium-end transactions processing including credit card; debit card processing, loans processing, checks processing, invoice processing, and order processing. Other services include data entry, conversion, and transcription functions such as medical transcriptions. Our data management services are available using most of the western European languages.

 

Finance & Accounting (F&A)

               Including general accounting, accounts payable (AP), accounts receivable (AR), fixed assets (FA) and tax processing. Finance and Accounting helps your organizations to reduce its operating costs by outsourcing part or all of the finance department day-to-day financial transactions and processing.

 

Supply Chain Management (SCM)

               Covering the procure-to-pay and order-to-cash processes including but not limited to purchase order validation, vendor management, payment processing, order management, collections, cash application, and receivables follow ups in addition to other common processes around a solid ERP backbone